heading-image

General

What is the purpose of HiBnb?

HiBnb is dedicated to the normalization and de-stigmatization of cannabis culture. We believe that Canadians should be able to enjoy cannabis integrated into their lifestyle without judgement or shame, just the same as an alcohol lover is able to have a beer or a glass of wine at lunch, at dinner, or within social environments to enjoy with others.

How is this legal?

According to the Canadian Cannabis Act, it is legal for an individual to share up to 30 grams of dried cannabis or it’s equivalent so long as the cannabis is obtained through legal channels and the recipient is of legal age to consume. HiBnb does not sell or distribute cannabis.

How much is 30 grams?

Most people roll joints using roughly half a gram of cannabis so 30 grams is equivalent to about 60 pre-rolled joints.

Are countries outside of Canada able to use HiBnb?

That’s on our list. But first we’re going to celebrate the cannabis culture and community that Canada deserves. International travellers are welcome to book come and join us.

Do I have to disclose my real name to use the site?

You are welcome to use a nickname or alias on HiBnb. Feel free to have fun with it.  However, you must provide government issued identification at the mandatory screening and verification process if you’re making an accommodation booking.

How are HiBnb Adventures and Accommodations priced?

Pricing is set by each Host. Any cannabis provided by the Host is offered as a gift and does not form part of the overall price.

Does HiBnb provide adaptive options for people with disabilities?

Every Accommodation and Adventure listed on HiBnb is different. Please check each listing to see what provisions are available for visitors with disabilities and if you don’t see any, just reach out to the Host and ask!

heading-image

For Guests

What are my responsibilities as a Guest?

You must be of legal age to consume cannabis. You must agree to the HiBnb Terms of Use and be respectful of your Host’s belongings, rules, and efforts. Please complete the ratings and reviews after engaging in a HiBnb Adventure or Accommodation and remember to have fun responsibly and legally, so you can Play Hi and Stay Hi.

Do I need to tip my Host?

No, it is not necessary to tip your Host. If you want to acknowledge their stellar hospitality, make sure to write a rave review.

Can I bring my pet?

Please check individual listings for information to see which listings allow pets for an additional cost. If something is unclear, just shoot your Host a message and ask!

Can I travel with kids?

No. HiBnb is for adults only.

Am I allowed to bring my own cannabis?

Absolutely – within legal limits. HiBnb has an open and accepting attitude to cannabis culture. Whether you are Staying Hi or Playing Hi, you will always be offered a dedicated place to consume or smoke, or both.

Can I order cannabis if I want to?

Heck yeah. When you arrive at your HiBnb rental, your Host will provide information on nearby dispensaries. You are also welcome to order cannabis via legal online delivery services and have your order shipped directly to your Host’s address.

Do you have listings geared towards an LGBTQ+ audience?

The HiBnb community welcomes and respects all people – no matter their sexual orientation, belief, race, creed, and/or background. We promote inclusivity and expect others to adopt the same mentality though it is up to the Host to specify if their listing is geared specifically towards one market.

I have questions, how do I contact the Host?

Anyone who is signed up to our platform is welcome to contact a Host via the contact button on each listing page. For your own security, all communication should take place via the HiBnb platform. Stay safe. Stay Hi.

heading-image

For Hosts

Do I have to provide cannabis to be a HiBnb Host?

Nope! Our only requirement for Hosts is to provide an Accommodation or Adventure where your Guest is welcome to bring their own cannabis. Whether or not you choose to share cannabis with your Guests is entirely up to you. But you know what they say, sharing is caring.

How much cannabis do you recommend I share?

Up to you! Sharing cannabis with your Guest(s) is not a requirement of being a Hi Host but you are more than welcome to share as much or as little as you want as long as it is within the legal limits and if your jurisdiction permits sharing.

Do I need to allow smoking inside my unit to be a HiBnb Host?

No siree Barb. HiBnb Hosts are not required to allow smoking inside their home. There are many ways to enjoy cannabis.

What are my legal responsibilities as a Host?

We recommend you source your own legal counsel however, the short notes on the subject are that you must be old enough to legally possess cannabis where you reside and the cannabis you share with your Guests must be legally obtained. You also must make sure that your Guests are old enough to legally possess cannabis in your jurisdiction. The amount of cannabis that you may share with Guests must not exceed legal limits and sharing of cannabis is restricted to individual Hosts (businesses/organizations are not able to engage in social sharing of cannabis).

What does the Host must “be an individual” mean?

This means that individuals are permitted to share limited amounts of cannabis with other adults, but businesses/organizations are not. Gifts can not originate from business organizations.

How does HiBnb ensure my Guest is of legal age to consume cannabis?

HiBnb is an age-gated site and we request government issued identification from Guests for verification. However, it is important to note that the responsibility to ensure Guests’ legal age is on the Host, that’s you. It is best to check the identification physically upon your Guest’s arrival. Especially if you are sharing cannabis.

How do I know the person renting my place won’t trash it?

HiBnb is proud to offer a guest screening and verification process provided by our risk-management partner and digital trust platform, SUPERHOG. This guarantees all HiBnb Hosts the equivalent of $1.7 Million for any property damage with the same amount for liability in case of accidents. If you wish, you are also welcome to ask your Guests to sign a waiver and we offer a template for you to use for this purpose which can be accessed on the Host dashboard. Nobody likes a buzzkill, but better to be safe than sorry.

Do you provide insurance?

HiBnb is committed to ensuring our Hosts are protected during bookings so we’ve teamed up with digital trust platform, SUPERHOG, to guarantee all accommodation bookings are backed with $1.7m for property damage and an additional $1.7m for public liability. Once you’ve added an accommodation listing, you will be contacted by SUPERHOG directly to verify yourself and validate your property.  To report any incidents, register the issue via www.superhog.com/report-an-incident/ or send an email to resolutions@superhog.com and quote the property address, date of booking and as many details as possible about the damage.

Can I customize my own cancellation policy?

HiBnb allows our Hosts set their own rules. While we think our cancellation policy rocks, if you prefer, you can create your own and control how much your Guest is refunded in the event of cancellation.

Can I deduct a security deposit before a booking?

Say goodbye to deposits. SUPERHOG, our risk management partner, backs ALL accommodation Guests with a security deposit so you don’t have to ask for one.

What are your check-in / check-out rules?

All HiBnb listings check-in at 4pm and check-out at 11am unless this is customized by the Host.  All guests are welcome to contact their Host directly to request any modification.

Is your calendar integrated with other short term rental platforms?

Yes. Our calendar is integrated via iCal with Airbnb and VRBO / HomeAway.

How do you payout to Hosts?

Once you add a listing you can upload your banking details on the Settings page of your Host Dashboard.  We payout via Electronic Funds Transfer between 1 – 3 business days after your Guest’s departure or after your scheduled event.

How do I find a smoking-friendly location for my Adventure?

We’re here to help!  If you are looking for a place to Host your adventure, send us a note at team@hibnb.ca. We’re always on the lookout for spaces where cannabis culture is accepted and respected. Reciprocally, let us know If you have a location available for Hosts to rent or share.

Do I have to Host a home in order to Host an Adventure?

Nope! You can become an Adventure Host without listing a property on HiBnb.

heading-image

Payments and Refunds

What kind of payment options do you offer?

HiBnb accepts all of the major credit cards if you are booking in a Canadian location.  In the US our payment system is through Aeropay which links your bank account to debit directly.  Remember, you aren’t dealing with your neighbourhood pot head here – we are sophisticated pot heads.

What is the payment schedule for Accommodations?

Guests are charged 100% of the total fee at the time of booking an Accommodation unless the Host has signed up for Instant Booking whereby the Guest can pay 50% upfront and 50% 2 weeks before date of arrival.

What is the payment schedule for Adventures?

Guests are charged 100% of the total fee at the time of booking an Adventure.

What is your cancellation policy?

Guests have a right to a full refund if cancelling within 24 hours of initial booking. If a Guest cancels before 14 days of their arrival or event date, they will receive a 50% refund minus any service fees. After this time, the full cost of the booking applies.  In certain cases at the Guest’s request, the Host can override the system and return a customized refund amount.  If the Host cancels, the Guest always receives a full refund.

Some Hosts prefer to create their own cancellation policy and in this case, the Host’s cancellation policy will take precedence over HiBnb’s policy. You can read about the Host’s cancellation policy on the listing page of the accommodation, at the time of booking, and under View Details in your Guest Dashboard.

The Adventure or Accommodation I booked was cancelled, how do I get a refund?

If your booking is cancelled by the Host, the refund will be credited to your payment card automatically and within 10 business days. Told you we were sophisticated.

How do I modify my booking?

If it is necessary to modify your booking after it’s been paid for, you may need to cancel and re-book. We know that can be a pain in the rear-end so before you do that, send your Host a note to see if they can accommodate the alteration without all that effort.

heading-image

Safety and Security

What kind of checks do you perform on Hosts?

HiBnb verifies the authenticity of all Hosts by requesting their government issued identification. Community members are able to see whether a Host has provided these identification protocols on their profile page, which will be listed under “Verified”.

What kind of checks do you perform on Guests?

The SUPERHOG screening process is just three simple steps and it is mandatory for all HiBnb Accommodation Guests. This process allows HiBnb to provide a property damage guarantee for our Accommodation Hosts, and holds Guests accountable to their actions.

Is it mandatory to take the Guest screening and verification process?

If you are booking an Accommodation on HiBnb, the screening and verification process is mandatory, and comes with a non-refundable $5.00 fee.

How do I know the Host’s cannabis product is safe to use?

HiBnb cannot guarantee the purity or safety of any cannabis shared with you by a Host. If you choose to consume cannabis provided by the Host, you do so at your own risk.

How do you ensure that my personal data does not become public?

Privacy is important to us. We follow strict technology protocols to protect your digital security as best as possible. To learn more, check out our Privacy Policy.